Effective Date: Sept 2024

This Privacy Policy applies to IMA Accelerator, operated by Growth and Reach LTD (“we”, “us”, or “our”), a UK-registered company. We are committed to protecting your privacy and handling your personal data with transparency, responsibility, and in accordance with applicable data protection laws.

By accessing or using our website, community platforms, services, or program materials, you consent to the collection, use, and disclosure of your information as described in this policy.

1. Information We Collect

We collect both personal and non-personal information, including but not limited to:

• Personal Information: Name, email address, phone number, billing address, social media handles, payment details, and any other information voluntarily provided when applying to or participating in the program.
  
  
  

• Activity-Based Information: Usage data such as login activity, call attendance, platform interactions (e.g., Skool, WhatsApp), and submitted assignments or outreach reports.
  
  
  

• Technical Information: IP address, browser type, device identifiers, referring URLs, and other data collected via analytics tools and cookies.
  
  

2. How We Use Your Information

Your information may be used for the following purposes:

• To process applications, payments, and deliver access to the program
  
  

• To provide client support, coaching, and ongoing communication
  
  

• To track your progress within the program and maintain accountability
  
  

• To improve our internal systems, training, and customer experience
  
  

• To send updates, offers, or relevant program-related information
  
  

• To enforce our Terms and Conditions and protect our intellectual property
  
  

• To comply with legal obligations or respond to lawful requests
  
  

  
  

3. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your data with trusted third parties under the following conditions:

• Service Providers: We may work with platforms (e.g., payment processors, email tools, communication platforms) to operate our services. These providers are required to keep your information secure and only use it for the services we’ve contracted them for.
  
  

• Legal Requirements: We may disclose your information if required by law or in good faith to protect our rights, enforce our policies, or safeguard the safety of others.
  
  

• Business Events: In the event of a sale, merger, or reorganization of Growth and Reach LTD or the IMA Accelerator program, your data may be transferred as part of the business assets.
  
  

4. Data Security

We implement technical and organizational measures to secure your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Role-based access to sensitive data
  
  

• Secure, encrypted storage and transmission of payment data
  
  

• Internal audits and access logs
  
  

• Staff training on data protection and confidentiality
  
  

While we take reasonable steps to secure your data, no system can guarantee complete security.

5. Cookies and Tracking Technologies

Our websites and platforms may use cookies and similar technologies to enhance your experience and understand usage behavior. You can disable cookies via your browser settings, but this may impact functionality.

We may use third-party analytics providers (e.g., Google Analytics) to collect and analyze aggregated usage data.

6. Your Rights

Subject to applicable laws, you have the right to:

• Access the personal data we hold about you
  
  

• Correct or update inaccurate information
  
  

• Request deletion of your data (subject to legal and contractual exceptions)
  
  

• Opt-out of promotional communications
  
  

• File a complaint with a data protection authority if you believe your rights have been violated
  
  

To exercise any of these rights, please email support@imaaccelerator.com.

7. Data Retention

We retain your data only as long as necessary to provide the services, enforce our agreements, comply with legal obligations, and support legitimate business interests. If you request deletion, we will remove your data unless retention is required by law.

8. International Data Transfers

As our team and service providers may operate globally, your personal data may be transferred to and processed in countries outside your jurisdiction. By using our services, you consent to this transfer, provided appropriate safeguards are in place.

9. Children's Privacy

The IMA Accelerator is not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we learn that data has been submitted by someone under 18, it will be deleted immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes implies acceptance of the revised policy.

11. Contact

For any questions or concerns regarding this Privacy Policy or our data practices, you may contact:

📧 support@imaaccelerator.com
📍 Growth and Reach LTD – United Kingdom

Let me know if you want a separate Data Protection Addendum or a cookie policy section.